| Pledge of Performance

McDonald McGarry
is a Trusted
Choice® insurance brokerage with access to
multiple companies and a long commitment to quality client service. This enables
us to offer our clients competitive pricing, a broad choice of products, and
unparalleled client advocacy.
Your business is important to
us and we will never knowingly provide you with less than the best possible
service. If you find that we have not fulfilled any aspect of this pledge, or
there is any way we may improve our service to you, or be of assistance with any
of your other insurance needs, please let us know so that we may have the
opportunity to exceed your expectations.
As a Trusted Choice® agency, we are dedicated to our clients and
are committed to treating each as a person, not a policy. This commitment means
that we will:
- Work with
you to identify the insurance services that are right for you, your family or
your business and use our access to multiple companies to deliver those
products.
- Assist and
guide you through the claims process to ensure a prompt and fair resolution of
your claim.
- Help solve
problems related to your coverage or account
- Explain the
coverages and options available to you through McDonald
McGarry.
-
Return your phone calls and e-mails
promptly, and respond to your requests in a timely
manner.
-
Provide 24/7 service for you, offering the
following: 24-hour emergency service, internet access, voice and
e-mail.
-
Use our experience and multiple company
relationships to tailor your coverage to your specific needs.
-
Commit our staff to continuing education so
they may be more knowledgeable to serve you
professionally.
-
Treat you with respect and
courtesy.
-
Conduct all of our business transactions in
an ethical manner.

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