What is a Claim? Claim[kleym]noun1.An insurance Claim is a policyholder’s request to an insurance company for restitution based on the terms of the insurance Policy. The insurance company, through an Adjuster, investigates the validity of the Claim and pays the policyholder. Share | Have A Question About This Topic? Address Thank you! Oops! Related Contents The Best of Both Worlds Here are a few reasons we’ve chosen to be independent. What is a Homeowner's Insurance Policy? Do you know what a Homeowner's Insurance Policy is? Protecting Those Who Matter Most The importance of life insurance, how it works, and how much coverage you need.